Frequently Asked Questions

When is the box office open?

Monday: 12pm - 6pm Tuesday - Saturday: 10am - 8pm OR 10am - showtime if there is a late-night performance Sunday: 12pm - 6pm OR 12pm - showtime if there is an evening performance

Does the show have rush or lottery tickets?

Yes. A limited number of $30 rush tickets will be offered at the Studio 54 box office for same-day performances only. A limited number of $30 digital lottery tickets will be offered to winners of the TodayTix lottery. Visit todaytix.com or download the @todaytix app to enter for a chance to win. All rush and lottery tickets are subject to availability.

Is there a refund or exchange policy?

For all ticket-related inquiries, please visit the Ticketing FAQ web page.

What is the running time?

Approximately 1 hour and 50 minutes, including one 15-minute intermission.

What is the age recommendation?

This production is recommended for ages 14 and up due to some adult themes and sexual content. Children under 4 are not permitted in the theater.

Will certain actors be missing from any performances?

All actors are scheduled to appear at every performance, pending injury or illness. The original Broadway company is scheduled through July 19. Any further casting updates for the next extension will be announced soon.

Are there any special effects?

Yes, the production includes haze, fog, and strobe effects.

Can I take photos or video?

No. Photography and recording are strictly prohibited during the performance.

Is audience participation allowed (call-outs)?

The call-outs are a product of audience reactions to the film, which was released two years after the stage show. We are returning to the roots of the stage show while embracing the culture of Rocky Horror. The call-outs that many people know are part of the culture, but we also want to balance the experience for the audience members who want to hear the musical and give respect to the live human actors who are onstage performing.

We embrace the many different Rocky Horror Show experiences that people come into Studio 54 with, as well as those who have never experienced it and don’t know the history. The spirit of Rocky Horror is communal joy. Choose your call-outs carefully—as this is a Broadway musical, not a midnight showing of the film.

Where is the show playing?

Studio 54, located at 254 West 54th Street, New York, NY.

Where is the stage door at Studio 54?

The stage door is on the north side of 53rd Street between Broadway and 8th Avenue.

Is the theater wheelchair accessible?

Studio 54 does not have an elevator. Limited accessible seating is available in the Orchestra.